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ATAFSupport |
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By:Christian C. Rasmussen |
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Category: Development | Size: 0.05MB | Released: 12/2002
The ATAF Support program is a online FREE web application that can handle online support request, inform the help desk by email to answer question, save the data in a Knowledgebase so user and support personell can search in the database later
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Details
The ATAF Support program is a FREE online web database application that can handle online support request. The ATAF Support program is used on this site.
ATAF support runs on IIS 4.0 5.0 server or a Linux server with Chilli ASP installed
The ATAF Support has 4 forms
A support form where the user can raise a support request
A reply form where the help desk can answer support questions
A view form where the users can read the answer
A Knowledgebase search form
The ATAF Support application automatic notifies users and helpdesk by when changes are made or questions are updated.
ATAF support is parameter controlled so you can easy setup :
Company Name
The support Email address
Program description
Keywords
List of programs
Program versions
Page headers and footers
All this is done in the settings.asp no need for you to change any ASP or HTML code
ATAF support is also available in a version for mySQL, MS SQL, IBM AS 400 DB2 email us ofr more information
OS Support: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows CE,Linux
Keywords: ATAF, support, ASP, source code, database, user support, IIS, IIS40, IIS50, Chilli
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ATAFSupport
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