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Zeta Helpdesk
Freeware
By zeta software gmbh
The organization software “Zeta Helpdesk” for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets).
zeta helpdesk, ticket system, organization software, support, adaptation ..
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Disk Performance Analyzer for Networks.
Freeware
By diskeeper corporation
The Disk Performance Analyzer for Networks is a stand alone utility that detects and reports fragmentation related performance loss on networked systems. The Performance Analyzer provided never before available single point analysis of systems requiring defragmentation attention to achieve optimal performance. With Disk Performance Analyzer for Networks you can zero in on the machines that need attention and handle them before they turn into a helpdesk problem.
After installing and launching ..
defragmentation, diskeeper, performance, speed, reliability..
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Desktop Pinger
Freeware
By pj applications
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don t require installation, just copy it to a suitable folder and start using it right away.
Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC.
ping, helpdesk, icmp, online, connection..
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